Privacy Policy

This Privacy Policy explains how Captivate Medical Wellness ("we," "us," or "our") collects, uses, and protects information you provide through our website. We are a medical wellness practice based in the United States, and we are committed to handling your information responsibly and transparently.

Information We Collect

We only collect the information you choose to share with us. When you submit a contact form or a consultation request, we may collect your name, phone number, email address, and any details you include in your message. We do not require you to create an account or provide payment information to use this website.

How We Use Your Information

We use the information you provide solely to respond to your inquiry, answer your questions, and schedule consultations or appointments. We do not sell your personal information, and we do not use it for advertising to you on third-party platforms.

Analytics & Cookies

We use privacy-friendly website analytics to understand how visitors use our site so we can improve it. This analytics data is aggregated and is not used to personally identify you. We do not use invasive tracking or advertising cookies. You can configure your browser to refuse cookies or to alert you when cookies are being used.

Third Parties

We may rely on trusted service providers to host our website, deliver email, and process analytics on our behalf. These providers may handle limited information only as needed to perform those services, and they are not permitted to use it for their own purposes. We do not otherwise share your personal information with third parties except where required by law.

This Website Is Not for Protected Health Information

Please do not use our website forms or general email to send detailed medical history, diagnoses, treatment records, or other protected health information. This website is intended for general inquiries and scheduling only. Sensitive medical information should be discussed directly with our team through a secure channel during your consultation.

Data Retention

We retain the information you submit only as long as necessary to respond to your inquiry and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

Your Rights

You may request to access, correct, or delete the personal information you have shared with us. You may also ask us to stop contacting you at any time. To make a request, contact us using the details below, and we will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please email us at info@captivatemed.com.